Remote Tuning Liability Waiver

Last Updated: 2/6/2026

This Remote Tuning Liability Waiver (“Waiver”) is entered into by the customer (“Customer,” “you,” or “your”) and Overland Tailor Tuning (“OTT,” “Company,” “we,” “us,” or “our”).

By purchasing, installing, or using any remote tuning, self-install, or customer-performed flashing services provided by OTT, you acknowledge that you have read, understood, and agreed to this Waiver.

1. Acknowledgment of Remote Tuning Risks

You understand and acknowledge that remote ECU tuning and flashing involves inherent risks, including but not limited to:

• ECU corruption or failure

• Vehicle inoperability (“bricking”)

• Loss of communication during flashing

• Software incompatibility

• Electrical or battery-related interruption

• Incorrect ECU identification or configuration

• Remote Clients own computer software issues

These risks exist even when instructions are followed correctly.

2. Customer Responsibilities

You agree that you are solely responsible for:

• Providing accurate vehicle information, including ECU ID, model year, engine, transmission, and modifications

• Ensuring the vehicle battery is properly charged and stabilized during flashing

• Using compatible hardware, cables, devices, and software

• Following all OTT instructions exactly and in full

• Ensuring a stable power source and an uninterrupted flashing process

Failure to meet these requirements increases the risk of ECU damage.

3. No Guarantee of Recovery

You acknowledge that:

• Not all ECU failures or flash interruptions are recoverable

• ECU recovery, replacement, or reprogramming may require dealer service or ECU replacement

• OTT does not guarantee ECU recovery in the event of failure

• Any costs related to towing, diagnostics, ECU replacement, or dealer services are the Customer’s responsibility

4. Vehicle Condition & Pre-Existing Issues

You represent that your vehicle is in good mechanical and electrical condition prior to tuning.

OTT is not responsible for:

• Pre-existing mechanical or electrical issues

• Problems caused by prior tuning, dealer updates, or aftermarket modifications

• Failures unrelated to OTT’s calibration files

• Failure to utilize a power supply capable of providing between 12.0-13.0V Supply Voltage (No battery maintainers or charges)

5. Limitation of Liability

To the fullest extent permitted by law, you agree that OTT shall not be liable for:

• ECU damage or failure

• Vehicle downtime or loss of use

• Towing or transportation costs

• Repair or replacement costs

• Dealer or third-party service charges

• Consequential, incidental, or indirect damages

Your sole remedy is the discontinuation of use of OTT services.

6. Assumption of Risk

You voluntarily assume all risks associated with:

• Remote tuning

• Self-installation

• Customer-performed flashing

• Post-tuning vehicle operation

You understand that OTT does not have physical control over your vehicle during remote services.

7. No Warranty or Guarantee

OTT provides remote tuning services “as is” and makes no warranties, express or implied, including:

• Fitness for a particular purpose

• Error-free operation

• Compatibility with future OEM updates

• Protection of manufacturer warranties

8. Indemnification

You agree to indemnify and hold harmless OTT, its owners, employees, contractors, and retailers from any claims, losses, damages, or expenses arising from:

• Remote tuning or flashing

• Vehicle operation after tuning

• Improper installation or misuse

• Regulatory or emissions violations

9. Acknowledgment & Acceptance

By proceeding with remote tuning services, you acknowledge that:

• You have read and understand this Waiver

• You accept all risks associated with remote tuning

• You waive any claims against OTT arising from remote flashing or self-install services

10. Governing Law

This Waiver shall be governed by and construed in accordance with the laws of Alabama, Jefferson County, without regard to conflict of law principles.